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General FAQs

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FAQs

Q: What kind of buses do people look to book in Malaysia?
A: Some of the types of buses that are offered are Business Economy Club, Economy Club Class, Business, SVIP, Seater, Executive, and much more.
Q: How will I know what amenities are provided on a bus through an online booking?
A: The amenities provided on the bus will depend on the operator chosen and the route. In any case, you can view the amenities available along with the type of bus on our website or mobile app. Some of the common amenities provided are water bottles, blanket, pillow, live tracking and charging point for mobile. Some luxury buses may also include movie screening, reading lights, reclining seats, extra legroom, and snacks.
Q: What are the most common terminals to pick as a boarding or dropping point?
A: The terminals in Malaysia are equipped with a number of well-placed bus ticket counters, ATMs, and much more. Some of the popular bus terminals in Malaysia are Terminal Bersepadu Selatan, Sungai Nibong, Ipoh Amanjaya, Melaka Sentral, JB Larkin Bus Terminal, Berjaya Times Square, Pudu Sentral Puduraya, and Kuantan Sentral.
Q: How will I know what amenities are provided on a bus through an online booking?
A: The amenities provided on the bus will depend on the operator chosen and the route. In any case, you can view the amenities available along with the type of bus on our website or mobile app. Some of the common amenities provided are water bottles, blanket, pillow, live tracking and charging point for mobile. Some luxury buses may also include movie screening, reading lights, reclining seats, extra legroom, and snacks.
Q: How do I know if a particular operator is good before I book my bus tickets online?
A: You can refer to the feedback or reviews section on the results page to know more about the operator. When you enter details about your travel, you will be guided to the list of operators on the route. For each operator on the route, there are reviews written along with their ratings.
Q: Where can I book a bus ticket at a counter in TBS?
A: You can either book your tickets any of the counters or Ticket Vending Machines at TBS.
Q: Can you name a few travel destinations that are good to visit in Malaysia? Can I book a bus ticket online to these locations?
A: Malaysia has a number of vibrant attractions to offer to the country’s large intake of visitors. Some of the popular travel destinations are Penang, Kuala Lumpur, The Perhentian Islands, Taman Negara, Malacca, Cameron Highlands, Langkawi Island, and Selangor.
Q: How to book bus tickets online?
A: It is easy to book bus tickets online. You have to simply select your source, destination and date of travel. The website will show you a list of available buses and you can choose the one that meets your requirements. Pay for the bus ticket online and get the confirmation via email/sms.
Q: Can I cancel my online bus tickets?
A: Yes, most websites allow you to cancel your online bus tickets. It would be best if you read the cancellation policy before booking your tickets.